FAQ

Easy! The website is available 24/7/365 to place an order quickly, easily and securely. If you have a custom request/order, please contact us at info@beadupbysam.com

Bead Up By Sam accepts Visa, Master, Discover, AmericanExpress, Google Pay, Apple Pay, Venmo, and Amazon Pay.

We only offer domestic shipping through the website. However, feel free to reach out at info@beadupbysam.com and if possible, we’ll do our best to accommodate.

We only charge sales tax to customers located in New York State.

Cool, let’s do this. My Instagram is @beadupbysam.

All orders are shipped via USPS.

Of course! When checking out, simply select ‘add a gift note’, and we’ll include a hand-written card in the order.

We strive for a quick turnaround, but all orders are guaranteed to ship within 7-10 business days from when your order has been processed.

First off, thank you. Secondly, we got you. If you’re looking to place a bulk order, email us at info@beadupbysam.com

Of course! Any acrylic chain get be made shorter upon request. Once you place the order, just email us at info@beadupbysam.com with your order number and we’ll make it happen for you.

We stand by the quality of our product, so in the chance that it arrives damaged, please reach out immediately to info@beadupbysam.com and we’ll do our best to accommodate. Unless damaged, all orders are final sale. No refunds or exchanges are permitted.

Nothing! We’ll never sell or rent your information.

All good! Please email us at info@beadupbysam.com and we’ll do our best to get back to you quickly.

OMG! There just aren’t enough hours in the day. While I wish I could make everything sold on the website, I also love partnering with amazing brands that sell beautiful products. If you feel like your products would be a good fit on Bead Up by Sam, please reach out by clicking here.